Returns & Refunds

Returns & Refunds

We hope that you’re happy with your GreetMate, but if you have a problem here’s what you need to know!

When a GreetMate is ordered it is custom made to the senders specifications, therefore we are unable to accept returns or issue refunds.

Has there been an issue, or you’re unhappy with your order? We'd love to hear from you! Please give us the opportunity to make things right, and reach out to us at store@greetmate.com. We strive to satisfy our GreetMate community.